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Frequently Asked Questions - FAQ

You can find some of the most common questions and answers in our FAQ. We answer questions about delivery, complaints, our newsletters, returns, and gift cards. Click through to visit our FAQ and see all the questions and answers.

Didn't find the answer to your questions in our FAQ? Then you are warmly welcome to contact us via:

Email: info@lysajewelry.com

We usually respond to email inquiries within 24-48 hours.

We are closed on weekends and public holidays.

If you have questions regarding an order, please include your email address and order number. You can find the order number in your confirmation email.